Shipping Policy – Esoely Silver

Thank you for shopping with Esoely Silver. We are committed to delivering your jewelry safely and on time.

1. Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on Sundays or public holidays.
• During high-demand periods or sales, processing time may be slightly extended.
• Once your order is shipped, you will receive a confirmation email/WhatsApp message with tracking details.

2. Shipping Within India

• Standard Delivery Time: 3–7 business days
• Shipping charges are calculated at checkout (if applicable).
• We are offering free shipping as limited time offer.
• We partner with reliable courier services to ensure safe delivery.

3. International Shipping (If Applicable)

• International delivery time: 7–15 business days
• Shipping charges and customs duties (if applicable) will be borne by the customer.
• Delivery timelines may vary depending on customs clearance.

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment in real-time.

5. Delays

While we strive to deliver within the estimated time, delays may occur due to:

• Courier issues
• Natural calamities
• High order volumes
• Remote delivery locations

We appreciate your patience and understanding in such situations.

6. Incorrect Address

Please ensure that your shipping address is correct at checkout.
Esoely Silver is not responsible for orders delivered to incorrect addresses provided by customers.

7. Damaged or Lost Packages

If your order arrives damaged or you believe it is lost in transit, please contact us within 48 hours of delivery at:

📩 Email: support@esoelysilver.com
📱 WhatsApp: +91-9521768802

We will assist you as quickly as possible.

Thank you for choosing Esoely Silver — we are grateful to be part of your silver story ✨